Shipping policy
Shipping Policy
All Chilli Keepsakes journals are made to order and printed especially for you.
Orders are typically printed and prepared for shipping within 3-8 business days.
Once dispatched, estimated delivery timeframes are:
- Australia: 12-15 business days
- United Kingdom & Ireland: 9-13 business days
- United States: 11-13 business days
- Italy: 16-20 business days
- New Zealand: 18-20 business days
Delivery timeframes are estimates only and may vary due to carrier delays, customs processing or busy periods.
Shipping Rates
We offer flat-rate shipping, with shipping costs calculated based on your delivery location at checkout.
Free standard shipping is automatically applied to orders over AUD $80 shipping to:
- Australia
- United States
- United Kingdom
- Ireland
- Italy
Orders shipping to New Zealand and other international destinations continue to receive our discounted flat-rate shipping.
Once your order has been been dispatched, you'll receive tracking details by email where available.
While we do everything we can to ensure your order arrives on time, we are not responsible for delays caused by shipping carriers or customs authorities.
